Privacy Policy
Apex Investment Group (“Apex,” “we,” “our,” or “us”) is committed to protecting the privacy of our current and prospective clients. This Privacy Policy outlines how we collect, use, store, disclose, and safeguard your personal information during and after your relationship with us and through our website (“Website”). “Personal information” refers to data that directly or indirectly identifies you. This does not include publicly available information or information that does not identify a specific individual. By engaging with Apex or using our Website, you agree to the practices described in this Privacy Policy.
Information We Collect:
When you work with Apex or use our Website, we may collect certain personal information, including:
- From Account Applications: Name, address, phone number, date of birth, Social Security number, email address, occupation, assets, income, transaction history, and other relevant details.
- Investor Profiles: Demographic information, investment preferences, location data, and financial details.
- Transaction History: Information related to transactions with third parties, including financial professionals.
How We Use Your Personal Information:
Apex uses personal information to:
- Provide investment advice, products, and other services.
- Verify your identity when accessing our services.
- Improve and customize our services to meet your needs.
- Enforce our Terms of Use and other agreements.
- Detect and prevent fraudulent or criminal activities.
- Respond to inquiries and provide customer support.
How We Share Your Personal Information:
We do not sell your personal information. However, to provide necessary services, we may share your information with:
- Third-Party Service Providers: Custodians, brokerage firms, or other entities that assist in managing your account. These providers are required to maintain confidentiality.
- Authorized Representatives: Your attorney, trustee, or other fiduciaries.
- Legal and Regulatory Authorities: As required to comply with subpoenas, legal processes, or regulatory inquiries.
Safeguarding Your Personal Information:
We use physical, electronic, and procedural safeguards to protect your personal information, including:
- Restricting access to those who need it to provide services.
- Implementing computer safeguards and secure file storage.
- Requiring third-party service providers to comply with our privacy standards.
How Long We Keep Your Information:
We retain personal information for as long as necessary to:
- Provide investment services.
- Respond to questions or legal obligations.
- Maintain records required by law.
Once retention is no longer necessary, we securely delete or anonymize your data.
Cookies and Website Tracking:
When you visit our Website, we or third-party providers may place cookies on your device to track usage and enhance your experience. Cookies store small data files that help us improve our services. For more information, refer to our Cookie Policy.
Your Rights:
You have the right to:
- Access and update your personal information.
- Request corrections to inaccurate or incomplete data.
- Review our data practices by contacting us directly.
Additional Information:
- Children’s Privacy: Our Website is not directed to children under 13, and we do not knowingly collect information from them without parental consent.
- Links to Third-Party Websites: We are not responsible for the privacy practices or content of third-party sites linked on our Website. Review their policies before sharing your information.
- Inactive Accounts: Our Privacy Policy continues to apply to closed or inactive accounts.
Changes to This Privacy Policy:
We may update this Privacy Policy periodically. The “Effective Date” will be revised accordingly. Continued use of our Website signifies your acceptance of any changes.
Contact Us:
For questions about this Privacy Policy or how we handle your personal information, please contact us via mail, email, or phone.